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Updated Weather Closure Policy

As of 12/12/12, local news stations will no longer post closures on their website or TV feed unless it is a school or church.

Wise Swim School will post on Facebook, send an email and also update our phone message system. Please be on the lookout for emails, check Facebook, and/or call us at 952-953-7946 when looking for possible closures due to weather.

Make-up Program

We offer one make-up per swimmer during Fall I, Fall II, Winter and Spring Sessions. During the Summer Session, there are unlimited make-up lessons. Please contact the front desk to schedule make-ups. Days and times may change from session to session due to pool space availability.

Cancellation Policy

Prior to Session Starting:
Cancellations made one week prior to the session start date will receive a full refund. Refund Checks will be mailed within 6–8 weeks. We can place the refund on the credit card less a $10 processing fee.

After Start of the Session:
Cancellations 1 week prior and during the session will be charged for lessons concluded and a $25 cancellation fee per child. A computer credit will be issued toward future lessons.

Class Cancellation and Teacher Requests

We reserve the right to cancel or combine classes. Teacher requests can be made but are not guaranteed. We reserve the right to switch teachers at anytime prior to the session or during the session if needed.

Confirmation of Online Registration

We do not send out any confirmation letters. You will be placed into the class you registered for unless you are contacted by us.

Diapers for Infants

For the safety of all our swimmers and instructors, we require that any child who is not toilet trained wears a polyester swim diaper. We do not allow disposable swim diapers or standard diapers in our pool. Your child will need to wear a polyester swim diaper that is sold at the swim school, or one comparable to it.

** There are no refunds, make-ups or cancellations for Summer Camps or One-on-Ones, no exceptions.

*** No make-ups, refunds or credits for private lessons. Space is very limited in these programs. Class times can be changed if alternate times are available.

 

Bluewater Acquatic CenterRiptide Swim Team